Extended Warranty Protection

Optional extended warranty for eligible items purchased from LJMUK on eBay. Clear coverage, straightforward terms, simple claims process.

Plain-English Terms

No confusing jargon or hidden clauses

Clear Exclusions

Transparent about what is and isn't covered

Simple Claims Process

Straightforward steps to get help when you need it

What It Is

An optional extended warranty covering eligible products you've purchased from LJMUK via eBay against mechanical or electrical faults under normal use.

What's Covered

Mechanical and electrical faults that occur during normal use within the warranty period. We'll repair, replace, or refund at our discretion.

View full coverage

What's Not Covered

Accidental damage, water damage (unless specifically stated), loss or theft, consumables, unauthorised repairs, cosmetic wear and tear.

See all exclusions

How Claims Work

Contact us with your eBay order number and warranty reference. We'll guide you through troubleshooting and, if needed, arrange a repair, replacement, or refund.

Start a claim

Refunds & Cancellation

You can cancel within 14 days for a full refund if you haven't made a claim. After a claim is made, refunds are not available.

Refund policy

Eligibility

  • Purchased from LJMUK: This warranty applies exclusively to products purchased from LJMUK via eBay.
  • Proof of purchase required: You must retain your eBay order confirmation and any warranty documentation provided at the time of purchase.
  • Within warranty period: Claims must be made during the active warranty period as specified in your warranty documentation.
  • UK residents: This warranty service is available to customers in the United Kingdom.

Protection for All Your Products

Our extended warranty service covers a wide range of electronic and tech products

Audio Devices

AirPods, headphones, speakers, soundbars, and audio equipment

Mobile Devices

Smartphones, tablets, smartwatches, and mobile accessories

Computing

Laptops, desktops, monitors, keyboards, and peripherals

Electronics

Cameras, gaming consoles, home tech, and other electronics

White-Label Warranty Service for Businesses

We offer our extended warranty platform as a service for other businesses. Provide your customers with professional warranty protection under your own brand.

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Full Service Management

We handle claims, assessments, and customer service

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Quick Integration

Easy to add to your existing sales process

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Transparent Reporting

Regular updates and claim statistics

Enquire About Business Services

Need to Make a Claim?

Our team is here to help. Contact us with your eBay order details and we'll guide you through the process.